Frequently Asked Questions
Everything you need to know about your order and our collections.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and send the item back for a full refund or store credit.
Are your materials sustainably sourced?
Yes, we pride ourselves on using high-quality, ethically sourced fabrics. Our current collection features organic cotton, recycled polyester, and low-impact dyes to ensure both style and environmental responsibility.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website where you can monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Do you offer a size guide for your garments?
Absolutely. Each product page includes a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit for your body type.